Our Process

Ensuring a time-tested roof installation process that aligns with your unique needs.

OUR PROCESS

At Tridom Roofing, we’re proud of the great reputation we’ve built. We put our hearts into every residential and commercial project, making sure we deliver superior customer service and craftsmanship. Our Tridom Quality Standards are our way of ensuring your job is done with exceptional workmanship and quality. Your satisfaction is what we care about most.

We strive each day to enhance our excellent reputation by providing greater value to our customers through innovative roofing solutions, quality materials, exceptional communication, and a thorough end-to-end project management timeline.

When you choose Tridom Roofing for your project, here's what you can expect:

1) Schedule

Book a convenient time for our team to conduct an on-site examination and provide a comprehensive roof assessment and/or estimate.

2) Plan

We’ll work with you to identify the best quality roofing solutions and materials to meet your needs, both short and long-term.

3) Track

Differentiating ourselves through communication, we offer real-time updates on job status and share images throughout the process. Our projects are overseen by a dedicated Project Manager, ensuring accessibility for questions and adherence to our quality standards.

4) Project Completion

Upon project completion, you’ll receive a detailed residential or commercial report. This report includes before, during, and after photos, system warranty information, and material specifications.

5) Preventative Maintenance

Consider the option of scheduling quarterly, bi-annual, or annual maintenance, which includes roof inspections and assessment reports. Investing in this maintenance plan ensures that your new roofing system remains in excellent condition for an extended period.

Our Work

BEFORE AND AFTER

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Before and After Commercial Roof
In progress commercial roof replacement
Before
In progress commercial roof replacement
In progress
Completed commercial roof replacement
After
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In progress commercial roof with rooftop patio in Austin Texas
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Completed commercial roof with rooftop patio
After
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Commercial Metal Roof
Commercial roof and wall replacement in progress
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Commercial roof and wall replacement in progress
In progress
Commercial roof and wall replacement completed
After
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Composition siding shingles in progress
Before
Composite shingle install in progress on apartment complex
In progress
Composition siding shingles completed
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Historic Tower Renovation
In progress shingles on historic brick tower
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In progress shingles on historic brick tower
In progress
Completed shingles on historic brick tower
After
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Residential Red Brick Tile
In progress clay tile roofing on residence
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Completed clay tile roofing on residence
After
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In-House Metal Fabrication

What sets us apart? Our ability to craft essential roofing components in-house, enables a dynamic and precise approach. This commitment ensures unparalleled quality, efficiency, and structural integrity for every project we undertake.

Our Superior Process Has Resulted in Many Happy Customers

The work was performed efficiently, and the clean up was meticulous. They even replaced an old skylight with a new one and did not change the price. They give you a report with project photos of the entire process and completed roof at the end of the installation and go through a walk around check list. Their people were so good I hired them to install new rain gutters and some other wood replacement on the house we recently purchased. I highly recommend this company. Well worth every dollar I spent on the quality work I contracted them to perform.

Doug Y.

We were very pleased with the quality of materials used and the workmanship. We liked the fact that there was a project manager on site the entire time the crew was working. Also, impressed with the cleanliness of the job site and that all debris was picked up. Project Manager answered any questions we had regarding the work in progress. Work was completed in two days! Love the results! Have referred them to our neighbors and others!

Barbara B.

Tridom Roofing was always very professional in every way. Their representatives were well spoken and followed up on their words. The personnel on the job were courteous and knowledgable about their jobs and the materiels being used. Tools used on the job were always top of the line and any tools not on hand were quickly obtained for the workers. I always felt that Tridom Roofing was working for me and was not just for getting a job done and get paid.

Eugene G.

I had my roof replaced about 14 years ago by one of the most respected roofers in the Houston area and I expected it to last longer, especially after it took them 5 days to install, but I began to see some rotting wood and a leak. I called original company and was not impressed with their response. One call to Tridom was all it took and I had not only a new roof, but a understanding of what was not done correctly with previous company. Odd thing for me to say…but I TRUST these folks.

Vaughn G.

They did outstanding work. My neighbors are haters now. They did a real good job. They have done several roofs in my neighborhood but ours is the nicest one.

Sperancita W.

The man who was in charge of organizing everything, Johnston, was really amazing. He communicated well with us. He explained things well. For being a younger man, he managed his staff of older men very well.

Joann J.

Tridom Roofing did a outstanding job repairing damage to my home from hurricane Harvey.We installed a new roof on my home and garage.The materials used- owens corning shingles and metal roofing for garage were excellent.Also Tridom Roofing sales /project manager Chris Overman was extremely caring and went above and beyond the call of duty frequently to help take care of any issues.Tridom Roofing workers are also excellent.

Bill J.

The crew was very professional. And the guy that I dealt with (Chris Y.) blew me away. He completely dissolved my initial feelings about contractors. He was amazing. He communicated exceptionally well, and reassured me when it came to dealing with the insurance company.

Gloria M.

From the salesman, Johnston Camp to the finished production was a wonderful experience. I would do it again.

Eileen G.

Very professional. Kept in constant contact either via calls or texts. Responded to calls and texts within minutes and always very courteous and professional. Provided progress pictures and explained EVERYTHING thoroughly. Was told originally would be a 2 day project, but they were able to complete it all in one day. Johnston Camp is an asset to this company!! I couldn’t be any happier with him or the work completed. I will definitely recommend them to anyone looking.

Kristina F.

I have tried to get my roof replaced for over a year. I worked with 3 other companies. Tridom was the only one who understood my needs. They were meticulous. They did the job in one day. They left the yard cleaner than before. I have the best looking roof in my neighborhood.

Lurlene A.

Outstanding customer service and professionalism by all team members! Highly recommend.

Andrea Labbe St Amand

We love the job that Tridom roofing did on our house after Hurricane Harvey. Not only were they quick and efficient the job they did was first class all the way. Still can’t believe how fast they were getting my house done in 1 day. Love these guys.

Caprice Rezendes

Very responsive to inquiries. Excellent customer service and good quality work. I will definitely contact them for any future roofing needs! Chris was a pleasure to work with.

Dianne Rudolph

Hard working! Professional & Polite. I say this because I was in the construction field for over 45 years & know a great crew when I see one.

Jeffrey W.

My experience with Tridom Roofing and everyone on their staff couldn’t have been more of a pleasure even during a tough time. They were there for me when my roof got ripped off my house when the tornado swept through San Antonio. Not only did they put a roof over my family’s head they did a dang good job.

THANK YOU TRIDOM!

HIGHLY RECOMMEND YOU GIVE THEM A CALL.

William Burns

They were very professional and did an excellent job on our roof. I also appreciate that our home was able to be completed in one day. Thank you to all of the crew members and the staff that completed the job for us. It looks great!

Lisa Martin

The process what’s seamless. I had my whole roof replaced and they did everything from explaining how to work with the insurance company, doing the work while I was away, hiring at and all subs all the way to project completion. They were a great pleasure and constantly communicated as much as I needed to. Amazing work.

Carlos Longoria

I was looking for quality at a fair price. Roofs are expensive, so I wanted to make sure that I worked with a company that I felt I could trust and not be taken advantage of. Tridom met those goals. I would recommend them to others.

Lee Brockinton

I was very pleased with this roof installation. The workers were very conscientious and produced a high quality install . Also, the crew supervisor Will Hatchell did a great job answering all my questions and made sure that everything I wanted done was completed as discussed prior to the start of the job. Usually contractors can be difficult to communicate with , but Hatchell was very responsive and made sure that I was completely satisfied at the end of the job. Recommend very highly!

Ralph Casazza

Tridom Roofing did a great job installing an entirely new roof on my home. Big thanks to my project manager Will Hatchell. He made the process extremely seamless and easy. He was there when the adjuster came to inspect, and took care of everything regarding the claim process. He provided a reasonable quote, and he and his crew were on time and the work was terrific.

I appreciated the open communication to explain exactly when and what the process and installation would entail. Will and his crew were very knowledgeable, professional, courteous, fast, efficient and provided high quality work. They even did a very thorough clean up after the job! They went above and beyond what was promised for the job. You can tell they take a lot of pride in their work. I highly recommend them for any of your roofing needs.

Erin North

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